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Home > Warranty & Returns
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WARRANTY & RETURNS
WARRANTY:
All of our off-road vehicles are sold with a limited 3 or 6-month manufacturer warranty and on-road vehicles with a limited 3 month manufacturer warranty from the date of receipt.
We guarantee that all of our vehicles are brand new and in the original manufacturer's crate or box free from defects. The warranty covers only factory defects and is on a parts
exchange basis only. Any outside repair labor charges, down time, towing or shipping charges are not covered under warranty. We do not cover misuse or broken parts caused by the user.
All warranty is non-transferrable.
The following are warranty limitations and exclusions:
Motorcycle / Scooter:
| Covered Parts |
Description |
Covered Period |
| Motor |
Engine & Transmission |
3 Months |
| Mechanical Components |
Carburetor |
3 Months |
| Electrical |
Harness, CDI, Instrument Cluster |
3 Months |
| Battery |
Battery |
30 Days |
| Suspension |
Shocks, Forks |
3 Months |
| Brake |
Caliper |
3 Months |
| Exhaust |
Header Pipe, Muffler |
3 Months |
| Pulleys |
Moveable Gearshift Pulley |
3 Months |
| Clutch |
CVT / Manual Clutch |
3 Months |
| Parts Not Covered Under Warranty |
|
|
| Spark Plugs |
Throttle Cable, Idle Cable |
Brake Line Cable, Clutch Cable |
| Drive Chains,Drive Belts |
Air Cleaner's Element & Bracket |
Rear Brake Shoes |
| Front / Rear Brake Pads |
Swing Arm Bushing |
Light Bulbs |
| Fuses |
Rubber Parts / Hoses |
Front / Rear Tires & Tubes |
| Front / Rear Rims |
Gear / Engine Oil |
Front / Rear Brake Rotors |
| Brake / Clutch Levers |
Steering Stem Bearings |
Floor Boards / Pegs |
| Oil / Fuel Filters |
Grips |
Motor Mount Bushing |
| Body Panels / Mirrors / Windshields |
Racks / Trunks / Locks |
Seats |
Off-Road Vehicles:
| Covered Parts |
Description |
Covered Period |
| Motor |
Engine & Transmission |
3 Months |
| Mechanical Components |
Carburetor |
3 Months |
| Electrical |
Harness, CDI, Instrument Cluster |
3 Months |
| Battery |
Battery |
30 Days |
| Suspension |
Shocks, Forks |
3 Months |
| Brake |
Caliper |
3 Months |
| Exhaust |
Header Pipe, Muffler |
3 Months |
| Pulleys |
Moveable Gearshift Pulley |
3 Months |
| Clutch |
CVT / Manual Clutch |
3 Months |
| Winch |
UTV / ATV Winch |
3 Months |
| Parts Not Covered Under Warranty |
|
|
| Spark Plugs |
Throttle Cable, Idle Cable |
Brake Line Cable, Clutch Cable |
| Drive Chains,Drive Belts |
Air Cleaner's Element & Bracket |
Rear Brake Shoes |
| Front / Rear Brake Pads |
Swing Arm Bushing |
Light Bulbs |
| Fuses |
Rubber Parts / Hoses |
Front / Rear Tires & Tubes |
| Front / Rear Rims |
Gear / Engine Oil |
Front / Rear Brake Rotors |
| Brake / Clutch Levers |
Steering Stem Bearings |
Floor Boards / Pegs |
| Oil / Fuel Filters |
Grips |
Motor Mount Bushing |
| Body Panels / Mirrors / Windshields |
Racks / Bumpers |
Seats / Locks |
Any damage which results from the following are not covered by warranty:
- Unavoidable natural disasters, fire, collision, theft, improper storage or transportation
- Negligence of the periodic maintenance, improper repairs or adjustments or maintenance, excessive riding or using the vehicle when it is under duress such as overheating
- Using vehicle as a rental vehicle or commercial use
- Unauthorized modification made to the vehicle, installing performance parts or components on the vehicle that changes the original engineering
- Issues found to be the direct result of dropping or crashing of vehicle
- Warranty is not valid unless assembled, inspected (PDI) and maintained by a certified technician.
- Defective warranty part(s) are required to be returned to exchange for new replacement part(s).
RETURNS:
ALL VEHICLE SALES ARE FINAL. There are no returns on scooters, go karts, ATVs or any off-road vehicles due to shipping expenses.
There is no refund on parts for the following:
- Wrong size order on any parts such as tires, rims, big bore cylinder kits, etc.
It is the buyer's responsibility to determine what size the vehicles require before placing the order.
- High Performance / Aftermarket Parts.
- Electrical Parts.
- If you decide to cancel after the 24 hour period of placing your order, there will be a 6% deduction from the sales amount.
- There is a 30 day period from the date of purchase to exchange any "qualified" items as long as the item(s) is in a re-sellable condition.
After 30 days, there is no exchange.
- Special orders, tools, and manuals.
- There will be a 20% re-stocking for any returns or exchanges, unless the return is the result of our error.
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