SHIPPING:

Products with free shipping only applies to the 48 continuous states, which excludes Alaska, Hawaii, Puerto Rico, and other U.S. territories. Extra fees may apply if shipped out of the 48 continuous states. Please contact us for shipping rates.

Free shipping of parts, accessories, apparel usually takes 5-14 business days. However, if you need faster delivery time, you can select Express Mail thru USPS, which can take anywhere from 1-2 business days or select Priority Mailing thru USPS, which can take anywhere from 3-5 business days for a minimal fee. Orders will be shipped Monday-Friday (cutoff time 2:00pm PST, for same day shipping). Any order placed on Friday afternoon (any time after 2:00pm PST) will not be processed or shipped until Monday (non-holiday). Any order placed on Thursday with 2-Day shipping option will not get delivered until Monday.

All deliveries come without a signature request unless requested. If you need a Signature Confirmation Service with your delivery, you can select this option at Checkout. If you decide to decline the Signature Confirmation Service at Checkout, then you agree that Scooter Dynasty is not responsible for any lost or stolen packages. A tracking number will be emailed to you upon shipment of your order so it is important to provide us with an accurate, valid email address. Once a tracking number is provided, we cannot stop or amend shipping. Please check the "Junk" or "SPAM" folder if you do not see it in your inbox. We will not be responsible for any inaccuracies to the shipping or email address.

Note: To prevent any delays on processing your order, we strongly recommend you use the shipping address as your billing address. If your shipping address is different from your billing address, we will need the following form emailed or faxed back to us before we can ship out your order. Please click Scooter Dynasty Credit Card Authorization Form to download the form.

If your billing address and shipping address are the same, please disregard.

SHIPPING DAMAGE / LOST POLICY:

All responsibility and title is passed on to you, the customer, once your order is handed to the carrier. Scooterdynasty.com is not responsible for any lost package(s) once the order is handed to the carrier. In the event that a package is lost by the carrier, our staff will assist you in contacting the necessary party in order to rectify the shipping issue. We recommend that you inspect your shipment immediately upon arrival and note ANY damages to your shipment, including damage to the shipping box. If there is ANY damage to your shipment, you must note this upon delivery when you sign for your package. Please notify us within 3 business days of any damage. If you failed to notify us within the 3 business days, any actions required to rectify the problem will be declined.

AFTERMARKET / HIGH PERFORMANCE PARTS:

Aftermarket / high performance parts may take up to 2-4 weeks to ship out if coming from our different warehouses. Please contact us in advance for availability.


CHANGES, ERRORS AND INACCURACIES:

Scooterdynasty.com reserves the right to update or modify these Terms & Conditions at any time without prior notice. Improvements to products may result in changes to specifications and external appearance. We strive to list and advertise all text and product information as accurate as possible. However, unforeseen typographical errors, photo errors and inaccurate information on this website may occur. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice, including order that have already been submitted. If such errors occur, we apologize for any inconvenience.

ASSEMBLY:

Most of the vehicles come 90% assembled. Some vehicles require some assembly. For ATV's, motorcycles, dirt bikes, go karts, and scooters you will have different assembly requirements. The assembly range from battery hook up, wheel mounting, handlebar mounting, mirrors mounting to electrical and hose connections. We do recommend you get a certified automotive or motorcycle mechanic or technician to provide you with proper mounting and installation. Please remember that the warranty is not valid unless assembled, inspected (PDI) and maintained by a certified technician. Please refer to the item's user's manual or instructions.

NOT IN STOCK ITEMS:

If an item or product is not in stock and you decide to place the order, the order will be considered "back-order". When the item or product becomes available, we will ship it out to you. If you do not wish to wait during this period and you decide to cancel after the 24 hour period of placing your order, there will be a 6% charge to your account.

BACK ORDERS:

Parts and items will sometimes be temporarily out of stock. When this happens, we will let you know immediately. Back orders will ONLY be placed upon customer's request and WILL BE SENT when product arrives in our warehouse unless cancelled by the customer. We will hold back orders for 30 days, at which point they will be cancelled. It will be the customer's responsibility to re-order the item after that time Back ordered items are never charged to a customer's credit card before they ship. Back orders are not possible on international orders.

WARRANTY & RETURNS:

Please click Warranty & Returns to view our Warranty & Returns Policy.

OUTSIDE REPAIRS AND ONLINE PART ORDERS:

Scooterdynasty.com does not pay or reimburse any labor cost for out-of-state purchase(s) under any circumstances nor is it responsible for any damages related to outside installations, repairs or maintenance not rendered by Scooter Dynasty. SCOOTER DYNASTY IS NOT RESPONSIBLE FOR ANY VEHICLE MALFUNCTIONS DUE TO PARTS INSTALLATION PERFORMED BY A NON-CERTIFIED MECHANIC.

REGISTRATION & LICENSING:

As a buyer, you are responsible for operating your vehicle in accordance with your state and local laws. Please make sure the vehicle conforms to those laws before you make a purchase. For states that require registration, we will issue a Bill of Sale and Certificate of Origin (aka Title or MSO) free of charge. As a reminder, all ATV, motorcycle, dirt bike, go kart, scooter, and watercraft sales are final and are non-refundable.

WAIVER OF LIABILITY:

The following Waiver of Liability is a legal and binding contract, executed in the county of Los Angeles in the State of California.

By purchasing any items on this website, I, as buyer, acknowledge and agree to be above 18 years or age or are the parent of a child under the age of 18 years. I, as buyer, acknowledge and understand that riding an all-terrain-vehicle (atvs), dirt bikes, go karts, motorcycles, mopeds, and gas scooters is a dangerous activity that requires strenuous exercise and various degrees of skill and experience for individual riders. I, as buyer, understand that these activities can result in serious injury to the person and damages to property and voluntarily assume any and all risk associated with loss, damage or injury while riding the vehicles advertised on our website. I, as buyer, am aware of the risks, hazards and dangers of personal injury, death and disability inherent with the specific use of these vehicles as well as the inherent risks, hazards and dangers of personal injury and disability increase with inexperienced riders. I, as buyer, agree to release and forever discharge Scooterdynasty.com or it's parent company and their agents, servants, employees, officers, directors, trustees and all other persons or entities acting on their behalf and the manufacture from any and all claims, actions, damages, liabilities, cost or expenses and attorney fees which are related to, arise out of, or are in any way connected to your participation or use of these vehicles, use of equipment or property supplied by Scooterdynasty.com or it's parent company or your presence upon the premises, whether or not such claims, actions, damages, liability, cost or expenses are caused by the negligence of the seller, manufacture or distributor. By this Agreement, it is my intention as buyer, to surrender and waive any rights to sue or exercise any legal rights to seek damages from scooterdynasty.com or it's parent company and their agents, servants, employees, officers, directors, trustees and all other persons or entities acting on their behalf. This Agreement shall be affecting and binding upon my heirs, agents, personal representatives and assigns. I, as buyer, hereby certify that I am over the age of 18 years of age. I, as buyer, have carefully read the foregoing and acknowledge that I understand and agree to all the above Terms and Conditions. I have had the opportunity to ask any and all questions regarding this Agreement and the affect of the same. I, as buyer, am aware that by purchasing this item and sending/remitting payment for it/them, I assume all risk, and waive and release certain substantial rights that I may have or possess. I, as buyer, therefore release all liability and waive all rights I may have in regards to my child's activities with any items purchased from Scooterdynasty.com.

ADDITIONAL CLAUSE FOR ONLINE PURCHASES:

All items are brand new sealed in manufacture's packaging. Orders are processed within 24 business hours from the date of purchase. We will email you a tracking number as soon as it becomes available. Depending on the volume of orders, recieving a tracking number may take up to 2 weeks. We use a third party LTL transportation company to delivery your order. Transit time is aproximately 2 to 4 weeks. During holiday seasons and peak times (summer), transit time may be increased for up to a total of 6 weeks. Orders may not be cancelled or refused after they have been shipped. Orders may be cancelled only in the event of a delayed shipment that goes behond the maximun shipping time of 6 weeks. You may also cancel your order prior to shipping, however you will be charged a 6% cancellation fee. If you refuse to accept a delivery for a shipment, you agree to pay all shipping costs to and from.

ENFORCEMENT OF TERMS & CONDITIONS:

By accessing and purchasing any items on our Scooterdynasty.com website, you are subject to our Terms & Agreement as mentioned above as well as all applicable laws, as governed and interpreted pursuant to the law of the State of California, United States of America.